
Eroe Designer is committed to ensuring your designer pieces reach you safely and promptly. Here's what you need to know about our delivery process:
Most orders are processed within 1-3 business days. Custom or made-to-order items may require additional processing time, which will be communicated at the time of purchase.
We offer standard and express delivery options. Standard delivery typically takes 5-7 business days, while express delivery can deliver your items within 2-3 business days.
delivery costs are calculated based on the destination and the delivery method selected. Free standard delivery is available for orders over $500 within the continental United States.
We ship to most countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
Once your order is shipped, you'll receive a confirmation email with a tracking number to monitor your package's journey.
If you experience any issues with your delivery, please contact our customer service team at delivery@eroedesigner.com within 48 hours of the expected delivery date.
For any questions about our delivery policy or to inquire about expedited delivery options, please don't hesitate to reach out to our customer service team.